TIACA member services take flight with The Association Catalyst from ESX, Inc.
The International Air Cargo Association (TIACA) is a worldwide trade association for the air cargo industry. Worldwide air cargo is a very diverse, active business space and so is TIACA; its membership includes all major segments of the air cargo and logistics industry and the association conducts more than one hundred events every year.
TIACA recently installed a new member database solution from ESX—The Association Catalyst—that satisfies a major business objective for the association and its directors: provide a central member database that holds all member information, including registrations and payments for events that members can fully access from the TIACA website.
“Our old website was dated and badly in need of a makeover, “said Rachael Negron, executive secretary. And also, the membership database had become unwieldy. More than a visual beautification, “we wanted to restructure the member database and the website to make finding information and receiving member services easier,” she said.
In addition to providing association members with easier access to event registration and payment information, the new, integrated database-website platform for TIACA provides members with several enhancements, including online membership and dues; event registration; dynamic, user-friendly member and exhibitor directories; and industry updates.
Ms. Negron is quick to point out that The Association Catalyst from ESX offers relief for the staff as well as improvements for members. "The do-it-yourself function of the Website Management System definitely has made it easier to make immediate changes to our website, that would have taken several days to be completed by a webmaster," said Rachael Negron. One key factor in deciding to purchase The Association Catalyst was ESX support for the TIACA staff. "One of the things that solidified our decision was that we would have help with the conversion from ESX staff. One of the other systems we were looking at would train us on how to do the work, but basically we would have to build the website from the bottom up. As a newbie to the world of websites and how they are built, it was one of the best decisions we made," she added.
TIACA is a not for profit trade association for the air cargo industry, pledged to support and assist progressive liberalization of the global market, and easier, enhanced trade between developing and developed economies. It is a worldwide organization that serves a membership which includes all major segments of the air cargo and logistics industry; airlines, forwarders, airports, ground handlers, all-cargo carriers, road carriers, customs brokers, third party logistics companies, integrators, shippers, and educational institutions. TIACA provides numerous industry publications and the TIACA website is a valuable industry resource which contains a fully searchable database of information on industry issues. TIACA has developed research relationships with several universities through joint projects.
ESX, Inc. provides The Association Catalyst, an integrated association management system The company provides association and education organizations with an integrated platform that transforms their website into a vital business tool to achieve their overall business, marketing and communication objectives.
About the Association Catalyst
The Association Catalyst is a new generation association management solution that tightly integrates an association management system (AMS) with a complete website management system (WMS) on a single platform. This solution provides membership organizations with a rich, database-powered website to empower growth and achieve their business, marketing and communication objectives.
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"The do-it-yourself function of the Website Management System definitely has made it easier to make immediate changes to our website, that would have taken several days to be completed by a webmaster."
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