North Carolina Dental Society brightens members' online experience

The North Carolina Dental Society (NCDS) is the largest, most representative dental association in North Carolina. The goal of organized dentistry is to meet the challenges facing dental professionals to keep pace with current practices and regulations while increasing the benefits of society membership.

NCDS installed a new website solution, based on The Association Catalyst from ESX that satisfies the needs of staff members to be more efficient while it meets the expectations of younger and newer members about connectivity and communication with their professional association.

The Association Catalyst from ESX integrates NCDS's association management system (AMS) membership database with its website, which simplified how members connect and communicate online. This is an expectation of younger members and very attractive to prospective members. And to accommodate the traditional society member, Association Catalyst incorporates conventional communication methods such as facsimile messaging and paper statements.

Integration between the website and the AMS improved not only the responsiveness between staff and members but also enhanced efficiencies in the office by automating many repetitive actions.

"The greatest asset of Association Catalyst," comments Richard Ducharme, NCDS Membership Administrator, "is the promise of customization and flexibility. We have a multi-axis organization that just would not fit in an out-of-the-box software product. We also wanted to consolidate and re-design our website and synchronize this consolidation with the migration of our association data. ESX promised the resources, both human and intellectually, that made our decision an easy one. And, they delivered on their promise."

The NCDS website includes access to professional information and networks; secure member registration and login; online classified advertising; and a calendar of events complete with online registration.

About NCDS
The North Carolina Dental Society's (NCDS) objective is to encourage the improvement of the oral health of the public, to promote the art and science of dentistry and encourage the maintenance of high standards of professional competence and practice, and to represent the interests of the members of the dental profession and the public which it serves.

About ESX
The Association Catalyst is an association management system from ESX, Inc. that seamlessly integrates website and member database. The company provides association and education organizations with an integrated platform that transforms their website into a vital business tool to enhance their overall business, marketing and communication objectives.

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